Terms and Conditions of Use

Tutor Fees, Fee Policy & Rates
Payment Procedures & Methods
No-Risk First Session
Cancellation Policy
Tutor Agreements
Recommendations & Referrals
Responsibility
Termination of Service

By using Tutoring Match's tutors, you as parent or student agree to:

  • be bound by these Terms and Conditions of Use 
  • agree not to solicit, negotiate with, use or hire any of Tutoring Match's tutors privately, 
  • make all arrangements for a tutor's services through Tutoring Match.

Tutor Fees, Fee Policy & Rates

  • Hourly rates for In-home and online tutoring are set by the tutors and can be viewed by clicking on Find the Tutor.
  • Most tutors offer a range of rates, discounts or package deals.
  • All tutors have agreed to offer their services through Tutoring Match at the same hourly rate they offer private clients.
  • Each tutor will assess a student request and respond with a bid (hourly rate).

Payment Procedures & Methods

  • In-home tutorial services are invoiced, charged and emailed at the end of each calendar month.
  • While all tutors establish and set their own fees, most do not collect any service fees directly from you, the client.
  • All tutorial payments shoulld be directed through Tutoring Match. Please do not offer to pay tutors directly.
  • Professional Member tutors (in-home and online) may choose to have you pay them directly. Their profile will have a yellow background and indicates their payment method preference.
  • Payment Method:

    • check - a validated credit card number must be on file.

    • credit card

    • debit card

    • cash (paid in-person to Professional Members only)

    • online through Bill and Pay;  We send you an invitation after a tutorial has commenced.

    • direct withdrawal from savings or checking account. 

  • Any billing questions should be referred to Maribel Galindo, bookkeeper and bursar.

"No-Risk" First Session

  • If the student, parent or the tutor decides after the first session that the tutorial is not a good match, we do not charge for that first session; otherwise, a charge applies.

Cancellation Policy

  • To cancel a tutorial session, you need to notify the tutor at least 24 hours in advance; otherwise, you will be charged the tutoring fee for that session.

Tutor Agreements

  • Tutoring Match's tutors are independent contractors who have entered into a contractual relationship with Tutoring Match.
  • Our tutors comply with:
    •  the National Tutor's Code of Ethics
    • Tutoring Match's Non-Compete Agreement,
    • Tutoring Match's Confidentiality Statement and Fee Policy.

Recommendations & Referrals

  • If you would like to recommend or refer your Tutoring Match tutor to another student, parent, friend or organization, you agree to put them directly in contact with Tutoring Match rather than with your Tutoring Match tutor. Tutoring Match will then make the tutoring arrangements with the other party.
  • Our tutors have agreed not to solicit or tutor students referred to them, directly or indirectly, by a student (or his/her parents, school, teacher, psychologist, etc.) if that student is presently or has been previously tutored through Tutoring Match unless the referral is processed through Tutoring Match.

Responsibility

  • A parent or other responsible adult should always be in the house during a tutoring session. Our tutors are not authorized to transport students.

Termination of Service

  • There is no minimum or maximum number of sessions required.
  • Each of us may terminate this agreement at any time upon prior notice to the other party; however, in either case, you are responsible for any balance due. Tutoring Match will charge to your credit card if such balance is not paid by check at the time of termination.
  • Likewise, any credit balance due to you will be sent to you by check or credited to your card. Late payments will result in a 5% additional charge.