Private Tutor's Bids / Rates / Payments / Offers

LIMITED TIME OFFER: FREE 1st SESSION WITH MINIMUM OF 5 ONE-HOUR SESSIONS - Expires DEC 31, 2012.
USE "OFFER" as the PROMO code when you create an account.

Payment is made by credit card, check or payment plan. Each tutor determines what you pay. You pay us and we pay them.

1. What is a "RISK-FREE" first session? What is your Satisfaction Guarenteed?
2. How are rates determined?
3. What is a tutor "bid"?
4. May I request more than one tutor to find out whose bid and availability I like the most?
5. What happens if I receive more than one bid?
6. How do I find out what a tutor actually charges for my request?
7. How are fees set? Why do some tutors offer a range (a minimum and maximum) of rates?
8. Do Tutoring Match's tutors offer the same fee they charge privately?
9. How are fees charged?
10. Can I pay using any method other than credit card?
11. How will I pay for tutoring?
12. Do you offer introductory free sessions?
13. Do I pay for an initial interview or telephone conference with a tutor?
14. Are there any registration fees or additional costs?
15. I have other children who need tutoring; do you offer discounts?
16. If my child accidentally misses a scheduled session, will I be charged?

For more questions and answers, use our Help Desk & Parent Forums.

How are rates determined?
Hourly rates for In-home and online tutoring are set by the tutors and can be found in each tutor's profile. Most tutors offer a range of rates, discounts or package deals to accomodate a variety of requests. Tutoring Match does not charge parents or students any additional fee for its services.

 What is a tutor bid?
A bid is the price a tutor is willing to offer for his or her services for a specific request. It is usually an hourly rate and will fall between a tutor's minimum and maximum rates as indicated at the top of his or her profile. Be aware that many tutors offer Payment Options (reduced rates and package deals) as part of their bid.
 
May I request more than one tutor to find out whose bid and availability I like the most?
Yes, definitely. You may ask as many tutors to bid on your request as you would like. In fact, we encourage you to do so because not only will it save you time, but some tutors may not give you the bid you are looking for or may not be available at the times you are requesting. Tutors should respond within a few hours so you should be able to determine the best fit a lot faster than if you chose one tutor at a time. Make sure you don't accept all of the bids, unless of course, you want to speak with all the tutors. Also, if you want, call us and we can help you select those that fit your criteria the best. Click here to Find a Tutor.

What happens if I receive more than one bid?
When you receive more than one bid, only accept the ones that you feel best fits your budget.  Your acceptance of a tutor's bid will generate an email that instructs the tutor to contact you to discuss your specific request for tutoring and schedule a time for the first session. Please decline all those bids you don't accept.

How do I find out what a tutor actually charges for my request?
When you request a tutor(s), he, she or they will either accept or decline your request. When I tutor accepts your request, you will receive an email directing you back to your Tutoring Match account where you will view the tutor's or tutors' bid(s).

How are fees set? Why do some tutors offer a range (a minimum and maximum) of rates?
Tutors decide what to charge clients, and their fees are based upon their skill levels, experience and education. Special tutors in the areas of advanced math, science, history, foreign language and test preparation for standardized tests often command the highest fees. In-home tutors also set their fees and fee range based on the subject matter and preparation as well as the distance and time to tutorials.

Do Tutoring Match's tutors offer the same fee they charge privately?
This is totally up to the tutor to decide. Because Tutoring Match wants to stay competitive and not be undercut, Tutoring Match offers tutors numerous 70+ benefits while its tutors take 80% of the fee they charge. 

Who do I pay for tutoring ?
In-home tutorial services are invoiced, charged and emailed on a monthly basis at the end of each calendar month to the credit card on file or with a personal check. While tutors set their fees, they do not collect any service fees directly. All payments go through Tutoring Match. Any billing questions should be referred to Maribel Galindo, our bookkeeper.

Can I pay using any method other than credit card?
Yes, you can pay by check, but we ask that a valid credit card be kept on file before any tutoring can begin.

How will I pay for tutoring?
If paying for tutoring will present an undue hardship or strain on your financial situation, some of our tutors offer extended payment plans or sliding scales. To qualify, you must notify Tutoring Match to request assistance and demonstrate, document and/or explain your circumstances so Tutoring match and the tutor can assess your situation to determine how best to proceed with payments.

What is a "RISK-FREE" first session? What is your Satisfaction Guarenteed?
To test chemistry between tutor and tutee, most of our tutors offer a "RISK-FREE" first session (usually a little less than an hour). What this means is that if you don't receive the assistance you want and need during the first session, for whatever reason, we do not charge a fee. If the student and the tutor have chemistry and they "click", then we charge for that first session and all subsequent sessions.

Do you offer introductory free sessions?
Sometimes a tutor may offer that a free session or two, but it is totally dependent upon the tutor as he or she is an independent contractor. Sometimes in the spring Tutoring Match offers a Friday-Free-For-All with free tutoring with tutor volunteers. Tutoring Match offers the "No-Risk" first session (as mentioned above) for in-home tutoring which is only free if a client does not continue after that first hour. If the client wants to continue after the first hour, he or she has agreed to pay for the first session.

Do I pay for an initial interview or telephone conference with a tutor?
No, we do not charge for that time.

Are there any registration fees or additional costs?
Absolutely not; you pay only the hourly rate for the tutoring services you receive.

If my child accidentally misses a scheduled session, will I be charged?
Yes. We strongly encourage students to arrive on-time for scheduled sessions. We have a 24-hour cancellation policy.

I have other children who need tutoring; do you offer discounts?
Some tutors will offer a lower rate for a second hour or a second child. Some offer package plans. We encourage tutors to provide discounts when they tutor family members.